FAQs

1. Do you ship internationally?

No, Luxoo Store currently offers shipping only within the United Kingdom. We do not ship internationally at this time.

2. How long does delivery take?

Orders within the UK are usually delivered in 3–5 working days. Delivery times may vary slightly during busy periods or holidays.

3. What are the shipping charges?

We provide standard UK shipping rates, which are calculated at checkout based on your order size and location.

4. Can I return or exchange an item?

Yes, we offer easy returns. If you are not fully satisfied with your purchase, you can return it within 14 days of delivery, provided the item is unworn and in its original packaging.

5. How can I track my order?

Once your order has been dispatched, you will receive a tracking number via email so you can monitor your delivery status in real time.

6. What payment methods do you accept?

We accept all major debit/credit cards and secure online payments to ensure a safe checkout experience.

7. How can I contact customer support?

You can reach us anytime through:

Email: info.luxoostore@gmail.com
Phone: +31 6 27 82 99 95
Or via our Contact Form on the website.

Fast UK Shipping

Get your favorite styles delivered quickly, straight to your door.

Secure Checkout

Shop with confidence through encrypted, safe, and trusted payment options.

Easy Returns

Hassle-free return process to make sure you’re always satisfied with your purchase.

Online Support

Our team is available around the clock to assist you whenever you need.